FAQs

Where is your shop?

We operate online only from our office in Lahore.

May I visit your office to make a purchase?

Our office does not accommodate customer visits for purchases or pick-ups. Instead, orders can be conveniently placed online and delivered via courier service.

Do you have a minimum order requirement?

Our prices are low, therefore, in order to stay in business and keep serving you at reasonable prices; our minimum order requirement is Rs.550 + delivery charges. You can order any item, as long as the total meets the minimum order requirement.

Can I open the package and check my goods before payment?

Your order will be delivered by a courier and the rider is responsible for collecting cash and delivering the package. Please note that he cannot open the parcel for checking. If you have any issues, please contact us immediately and we will do our best to resolve them to your satisfaction.

Can I return, exchange, or get a refund for my purchase?

Car accessory returns, exchanges or refunds are only possible for damaged/incorrect products or if the product does not fit the car model.

In case you receive a damaged or incorrect item due to our error, you can request an exchange. This applies to all product categories.

To be eligible for a return, your item must be in the same condition as you received it, and it should be unworn or unused.

What should I do if I receive the wrong product or if the product I receive has any quality issues?

We are committed to delivering the correct product to you as promised. If you receive a damaged product or the wrong item, please contact us within 3 days of receiving your order. We will resolve the issue to your satisfaction.

Do you deliver worldwide & how long it takes?

Yes, we deliver worldwide through DHL and it may take 10-15 working days to deliver.

Will you deliver what you show on your website?

We deliver what you see on the website. Minor colour variations may occur due to screen resolutions and lighting, but the design will remain the same.

How is the quality of your products?

We offer high-quality products at the most affordable prices possible. However, it’s important to note that the level of quality is relative to the price you pay. Therefore, please don’t expect a 1000 rupees quality product when purchasing a 100 rupees product.

You can trust that the products you see in the pictures are the same ones you’ll receive. However, please keep in mind that variations in colour and shades may occur due to differences in screen size, resolution, and lighting conditions.

To provide a clear display, many items are photographed with close-ups, which may make them appear larger than they actually are in real life.